Reviews for Jamison Basement Waterproofing

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I had a wonderful experience with working with Jamison Waterproofing. Steve Custus was very knowledgeable and transparent with solving my water issues through the sales process and follow up . Steve and the crew were very professional. Kevin Romans who was the Forman walked me through the steps they took along the way to ensure I understood the work they performed . I'm very pleased the work that has been done and highly recommend them for waterproofing needs.

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: We finally had our basement waterproofed after years of flooding and water issues. We had 5 estimates by different companies done. Jamison was the winner because of the grate drain system they use, the warranty, and the reasonable price. They didn't act like salesmen and wrote up an estimate based on what we actually needed. Whenever I had a question, Steve was quick to reply and knowledgeable. I was happy with the work and the crew took care tidy up, even covering the floors with paper from door to door. When we were concerned about a loose spot in the concrete, a repair was made within a week. In the end, our basement is dry for the first time, Steve&his crew were friendly, and I'm pleased with the quality of work

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: We Choose Jamison because of the competitive pricing & excellent reviews....The crew was excellent Kevin Romans jr was very professional. Nice and a pleasure to have had work with .

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: Ed Epright gave me the solution that I felt best . Derek and the crew were professional, hard working ! They provided quality work , They even worked straight through lunch on day 2 of the job . Derek was extremely professional he explained the work throughout the whole process.

I am preparing to finish the small basement in my 1926 twin home by converting it to a guest space with a powder room. In the short time we’ve lived at our house, the basement hasn’t flooded, but I decided that if I’m going to the trouble and expense to install flooring, framing, drywall, etc., then I’d be wise to invest in a waterproofing system. Jamison was well-reviewed and located nearby. I gave them a call to schedule a consultation, and Steve was at my home no more than a day or two later, I believe. He walked me through different options, but suggested the typical solution for my basement; a vapor barrier combined with a French drain that would run along the majority of my basement’s outside wall (about 30 feet). He quoted the project at $3,000. Steve’s team came and were able to have everything installed within a working day. It was a loud process, but they left everything clean, and even took the time to lay down a paper walkway so that they wouldn’t track dirt and dust through the house. The end product looked nice. Unfortunately, just a few months later our plumber had to remove part of the French drain as part of a rough-in. Fortunately, Jamison came out again and repaired the effected part of the drain at no cost. Amazing customer service! So, we haven’t seen any moisture come into the waterproofed part of the basement since Jamison installed our system. Now, since we didn’t really have an issue before, it’s hard to say whether or not the system has anything to do with that, but at the very least it gives me peace of mind to know that there is a measure in place in case we were to ever get a big storm or snow melt. The basement still isn’t finished, but my hope is that when it is, it will feel nice and dry as a result of the waterproofing system Jamison put in. All in all, the customer service that Jamison provides is great. They are super responsive and stand by their work. I believe that we were also given the guarantee that if any of the waterproofed parts of our basement were to flood, Jamison would cover the costs. Something like that. Anyway, highly recommended!

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: Hi Steve,
Everything looks great! We can't believe It's done. We are very happy with the results. If it's ok, we may reach out to you if we have questions while renovating. We don't want to damage the vapor barrier.
I shared with Dwight and the crew I was amazed how clean the basement looked after each work day. I completed the questionare but can share my feedback directly. Everyone was professional and courteous start to finish. I appreciated your accessibility to answer questions throughout the whole process. We ultimately chose Jamison because you were knowledgeable and clear on your explanation of the project both generally and specifically to our home. We appreciated you weren't a pushy salesperson.
We will definitely consider Jamison for future home projects.
Thanks,
Danielle

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: Jamison was professional and low pressure presentation, the installation crew Kevin and the guys worked hard and they let the basement really clean at the end .

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I choose Jamison to replace my Battery Back up because I didn't want to take any chances with the up coming storms, they were fantastic, very professional.

Excellent work , punctual and the Foreman Kevin explained every step through the process. They completely cleaned the work area afterwards Outstanding !

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: So far so good , Looks Great guys did a nice job !

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: Why can't all service companies be this responsive?? Steve, thanks for the great service. From the office staff to the subcontracted, everyone provided such professional and friendly service!!

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I found Jamison on google the installation crew was very solid . I was very satisfied with the waterproofing work the did for my rental property.

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I was recommended to Jamison by my real estate agent , the crew Foremen Kevin was hard working, knowledgeable, friendly and professional. Excellent experience

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: The office staff was very professional and Ron was detail oriented etc..Great experience! I would recommend this company to everyone..

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I choose Jamison Basement because of their online reputation and they lived up to it . Thanks

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I choose Jamison because of their online reviews / Steve was great ! It was truly a Great experience working with Jamison Basement Waterproofing.

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I needed the work down asap and the were able to make that happen for me , the installation crew was polite and very professional.

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I choose Jamison because of their A1 Reputation. They were Great .

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: You guys were absolutely amazing this week . I can't say enough about the hard work and professionalism while at my house ..

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: I had water in my Basement since 1983 I found Jamison in the yellow pages , the installation crew was great (Kevin Romas ) I will be using them for my sons house in Warminster soon .

I contacted Jamison for Basement remediation after having a musty smell in the basement. The office staff was extremely friendly and project Manager Steve Custus was a true craftsman . Thanks So Much !

Jamison Basement Waterproofing did an excellent job for us. The crew working on our basement were friendly and took great pride in their workmanship. They also did a good job of explaining the project as it progressed. I would recommend them for any basement work.

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: Friendly & Professional I was very Satisfied with the installation crew !

• How was your experience with the first phone call to the company?
• How would you rate the quality of the installation and services provided?
• How was the cleanup process?
• How would you rate your overall experience with Jamison Waterproofing?

Comment: Steve was Great ! The installation crew was very polite and patient with us , we were very satisfied and please feel free to use us as a reference.