Reviews for Jamison Basement Waterproofing

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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4.99
622 Reviews
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  • Dom H.
    Philadelphia , Pa
    Reviewed on November 30th, 2017

    Jamison Basement Waterproofing did an excellent job at a reasonable price. Staff were very professional and timely. Great service

  • Uday C.
    Norristown , Pa
    Reviewed on November 30th, 2017
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    Comment: I choose Jamison Basement Waterproofing because I liked their customers service and good reviews. The installation crew was nice and did a great job .

  • Sandeep P.
    Yardly , Pa
    Reviewed on November 24th, 2017
    • How was your experience with the first phone call to the company?
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    Comment: The guys were excellent and very organized. All went well . The concrete floor leveling could of been a little better.

  • Brain B.
    Gladwyne , Pa
    Reviewed on November 22nd, 2017

    had a very bad damp moisture smell in my home and couldn’t figure it out until I went down into my Crawlspace and saw the floor joints dripping wet from high humidity. Steven Custus with Jamison Basement Waterproofing came out and knew exactly how to remedy the problem ! His installation crew was very professional and now I now can finally say the smell is gone ! I would high recommend them !

  • Ajay D.
    Newtown , Pa
    Reviewed on November 21st, 2017

    Jamison Basement Waterproofing replaced our sump pump and discharge lines. They provided options that we could choose from. The job was well done, and on time. They have an excellent team who can advise you on any issues and possible solutions. On the whole, our experience with Jamison was very positive.

  • Bill B.
    Haverford , Pa
    Reviewed on November 21st, 2017
    • How was your experience with the first phone call to the company?
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    Comment: I contacted Jamison again because I had after in my crawlspace and used their chimney division before . The installation crew Dwight Custus in the rest of the guys were excellent very valuable assets to your company .

  • Albert T.
    Lansdowne , Pa
    Reviewed on November 15th, 2017
    • How was your experience with the first phone call to the company?
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    Comment: We used Jamison Masons to do some work around our home and was satisfied so we figure we used the Waterproofing division when we found a crack in the wall in our basement. The installation crew was experienced and through we were satisfied customers again .

  • Edward M.
    Gladwyne, Pa
    Reviewed on November 12th, 2017

    A few days ago I had a GrateSump and Drainage system put in my basement. The crew who did the work were outstanding ( Dwight & Derek ) They were polite, hardworking men. Dwight share with me everything that he was going to do before he did it. Their dust protection was just how the project manager Steven Custus said it would be . They did a very good job mixing the concrete and cleaning up afterwards . ( left my home cleaner than when they came )Dwight & Steve did a final walk through and explain to me everything I need to know about the system. They even offer to come back for a FREE annual maintenance next year to do a full inspection of the drainage system to make sure everything is working properly.Thank you so much! I'll pass your Business card on to my friends and Family

  • Kristi D.
    Philadelphia , Pa
    Reviewed on November 11th, 2017

    We hired Jamison to waterproof our basement. They were professional and courteous. We were very pleased with their work. We would definitely recommend them. (Google Review)

  • Jeff L.
    Blue Bell , Pa
    Reviewed on November 9th, 2017

    I can’t say enough good things about my experience with the team at Jamison. From the quote to the finished product, I’m a pleased customer. I hired them to rip out a poorly done waterproofing system in my basement and install a new one including a sump pump. The basement is already better and it’s only been 2 days since they finished. Thank you Jamison

  • Donna B.
    Media , Pa
    Reviewed on November 8th, 2017

    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • Studzinski
    Merion Station , Pa
    Reviewed on November 3rd, 2017
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    Comment: I was not home when the work was completed but my son in law was very pleased !

  • Helen P.
    Bensalem, Pa
    Reviewed on November 3rd, 2017
    • How was your experience with the first phone call to the company?
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    Comment: I found Jamison in the phone book , they were pleasant,neat and know what they were doing. I was very satisfied !

  • Deborah H.
    Philadelphia , Pa
    Reviewed on November 3rd, 2017

    I got quotes from 3 basement waterproofing companies. I eliminated one immediately (Mid Atlantic Waterproofing) because of their shady sales tactics, which I noticed later that others had also complained about on Yelp. All of the prices were about the same and they all offer life-time guarantees - the other company was also local and highly rated and I'm sure would have likewise done a great job, but I settled on Jamison because it seemed they had a more professional, efficient office staff (I could pay deposit via credit card on the phone, get a digital copy of the contract, etc) and they were also willing to include a drain from the basement window well into the perimeter drain. My only complaint is that we had scheduled the work - in writing and in person - for a specific date and then found out that the crew couldn't come until the next day. That set back our other contractor who was scheduled to start on the tile and drywall repairs as soon as Jamison finished. Ultimately, it was just a day delay and no big deal, but I was surprised about that given how professional this company was otherwise. I also want to note that the crew made a point of explaining what they were doing and how the system worked, and offered to throw away some broken furniture that our former tenants had left in the basement, which was really nice. I'm frankly still a bit skeptical that this waterproofing system will work after spending six months trying to figure out where the moisture was getting in and paying various contractors to do exterior and interior fixes. So hopefully I can come back here in 2 years and write a raving review about how well this worked for us, fingers crossed!!

  • Ingrid K.
    Philadelphia , Pa
    Reviewed on November 2nd, 2017

    Steve and Dwight were a pleasure to work with. We have a old home with a stone foundation and they put in a French drain, a dehumidifier that drains into the French drain as well as a vapor barrier on the walls. Work was finished in 2 days. We are very happy with the work and plan to get Jamison to do more work on our home in the future. (google review)

    Replied by Steve Custus on November 2nd, 2017 07:11:34pm Thanks so much for the Business !
  • Zach W.
    Ambler , Pa
    Reviewed on November 2nd, 2017
    • How was your experience with the first phone call to the company?
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    Comment: Most pleasant estimate that made the most sense , the installation crew was courteous, unfortunately the project manager did not communicate with the crew and they fixed the wrong crack the first time they came out . The return quick and made the adjustment and I was very satisfied.

  • Mitch M.
    Pipersville , Pa
    Reviewed on November 2nd, 2017
    • How was your experience with the first phone call to the company?
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    Comment: The work was was almost exactly what I had hoped for and Dwight was really great. I worked super hard and communicated with me every step of the way. I gather he told you that I was a bit disappointed that you were not here each day as you said you would be when we talked about the job. I don’t want to take away from Dwight, but I originally thought you would be here working each day but after the first day expected that you would at least come each morning to survey the work and get everyone started on the day. Thank god we was in good hands ..

  • Sean B.
    Jenkintown , Pa
    Reviewed on November 1st, 2017
    • How was your experience with the first phone call to the company?
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    Comment: I used Jamison because I had a crack in my basement foundation wall they were neat , quick and efficient.

  • Joanne H.
    North Wales , Pa
    Reviewed on November 1st, 2017
    • How was your experience with the first phone call to the company?
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    Comment: Jamison had the best online reviews and the project manager Ed was very knowledgeable , the crew Foreman were fantastic they went over and beyond !!

  • John S.
    Paoli , Pa
    Reviewed on November 1st, 2017
    • How was your experience with the first phone call to the company?
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    Comment: I was very satisfied and the installation crew was polite and fast !

  • Sherry F.
    Jenkintown , Pa
    Reviewed on November 1st, 2017
    • How was your experience with the first phone call to the company?
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    Comment: I found Jamison in the best of Mont co. The installation crew was polite & pleasant I was very satisfied.

  • Boris L.
    Warrington , Pa
    Reviewed on October 30th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the quality of the installation and services provided?
    • How was the cleanup process?
    • How would you rate your overall experience with Jamison Waterproofing?

    Comment: I knew from the beginning talking to Steve, that finally I am talking to the professional. He did not talk too much, was not pushing me, but rather identified in a matter of minutes what the issue is and provided solution to eliminate water coming into our basement. I negotiated with him and Steve was super Pro, the way he acted. Not only did Steve identified how to fix the existing issue, he even suggested how to improve existing pump which was like a bonus. The contract was signed within 10 minutes of me meeting Steve. The crew came in time and was extremely friendly, knowledgeable and neat. Steve organized work and the job was done by 4 PM. I must say, that basement waterproofing is extremely important in any house, and now I have no more headache going downstairs. Thank you Steve, your hardworking crew, and Frank ( business owner) and Viva Jamison Water Proofing Company!! Best wishes to your family and you guys !! In my book this company is 10 STARTS (Google Revew )

    Replied by Steve Custus on November 2nd, 2017 07:11:54pm Mr. Boris it was a pleasure working with you !
  • Shen H.
    Wayne , Pa
    Reviewed on October 19th, 2017
    • How was your experience with the first phone call to the company?
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    Comment: It is great pleasure working with Steve Custus . He is very knowledgeable and honest . I am impressed by their premium service and consistently prompt service through entire project. Highly recommend Jamison Basement to anyone who is looking to waterproof their basement.

    Replied by Steve Custus on November 2nd, 2017 07:11:00pm Hi Shen Thanks again for the Business and enjoy your newly finish basement.
  • Steve D.
    Glenside , Pa
    Reviewed on October 16th, 2017
    • How was your experience with the first phone call to the company?
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    Comment: When you want it done right use Jamison . They are very efficient and professional. Very positive

Review Central
4.99 out of 5 ( 622 Reviews )

iBasement Systems & Crawl Space Systems Certificates in the Philadelphia Area

The iBasement Systems and Crawl Space Systems Certificates were created using specific sets of criteria to provide a healthy indoor living environment. Air pollutants and excessive moisture levels in the basement or crawl space can negatively impact the odors in the home as well as cause health problems with those who live there year-round - including yourself!

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