1. Whether you contact us via phone or email, a live person will respond during normal business hours.

2. An appointment will be scheduled at your convenience.

3. A NAWSRC Certified company representative will arrive as promised at your home or business and evaluate the problem, and provide a written solution without pressure or hard sell tactics.

4. Once the proposal has been accepted, your project will be scheduled to meet both your timeframe requirements and our ability to schedule our personnel.

5. Upon job completion, our site foreman will complete a final walk-thru with you to ensure your satisfaction with the workmanship and to answer any questions.